We strive to maintain excellence in customer service and customer satisfaction. We guarantee the optimal condition of every book delivered to the customer, as each item will only be dispatched after a thorough examination.

We deliver by courier services for all areas and return within 5-7 working days. Shipping costs are automatically calculated for the buyer based on the buyer’s Postal code and the weight of the package. , Option “local courier Service” Is only available if the shipping address is in Sri Lanka.

If you are dissatisfied with your purchase, please get in touch with us immediately to issue an RMA. To be eligible for a full refund of the purchase price, please return the item directly to the address mentioned in the RMA within seven days of receipt RMA and in the same condition you received it.

Premier Books Store will also refund shipping costs if applicable, and the return resulted from an error by the booksellers. If the return were not due to an error from the bookseller, you would be responsible for all shipping costs.

The following details must be given to us to issue an RMA

• Your Order Number
• E-mail Address
• Date of receipt of goods
• Reason for return
• Pictures of the damaged item

Suppose your purchase is through your credit card; funds will be deposited back into your credit card. Once your refund has been credited, we will send you confirmation of the refund via e-mail.